Our products come with a 7 day returns policy. This excludes items which are special order i.e.: made to order, ordered for a particular customer and are not held in stock and sale items. If you are unsure as to what is a considered a special order please contact us before purchase. We have made every effort to ensure our images accurately represent the products sold through our website. However colours may vary on individual monitors and browsers, therefore we cannot guarantee that colours of items ordered will exactly match those displayed on-line. Items which are made of natural materials such as wood, leather or marble may also vary in colour and pattern. If you wish to return an item you should contact us by e-mail in the first instance. Returns should be made in the original, undamaged packaging. We recommend returning the goods by registered / insured post.
We will not be liable for any loss or damage incurred whilst returns are held by third parties. Refunds will be made once the items are received by us and a confirmation e-mail will be sent advising the refund amount. All returns must be unused or undamaged in any way and we reserve the right to withhold a percentage of the refund value of returned goods if the product or packaging is in such a condition that the item needs to be reduced in price for resale. Postage costs will not be refunded. We will only refund the account from which the original payment was made.